Privacy policy

The Adventure E-commerce site, owner and operated by Surepeak Enterprise, OPC located at  located at 11  Simoy Street corner Batis Street Bayanihan Drive, Barangay Bahay Toro Project 8, Quezon City, ("We"/"Us") take the privacy of each person who visits our online shop (The “Website”) very seriously. We will always process your personal data in accordance with the law. 

This Privacy Policy sets out how we collect and process information about you when you visit our website. By continuing to use this website, you consent to your information being processed in accordance with this policy. 

YOUR PERSONAL DATA

Personal data means any information about you which is personally identifiable, including, without limitation, your name, address, contact number, email address, financial details, registration name, password, and other information from which you can be identified and which you disclose to us at any time.

1. By entering information on the Website, you represent and warrant that you are using your actual identity, and all the information you provide is true, accurate, current and complete at the time you provide us that information.
2. If you find that the information transmitted is incorrect or no longer valid, it is your responsibility to change it. We will not be liable for any errors that may result in your submission of incorrect information.
3. You consent to information about the device you use to access the Website being collected and processed for fraud prevention purposes and we may use third parties (and information they provide) to help us prevent fraud or unauthorized access to our Website.
4. The personal information that you provide to us whilst using the Website will only be collected and used in accordance with our Data Privacy Policy, which can be accessed below. You expressly consent to the sharing of this data with The Adventure and that they may also be shared with its affiliates. 

COLLECTION OF YOUR PERSONAL DATA

See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
• Disclosure for a business purpose: shared with our processor Shopify and other apps and channels that we use for sales, payment getaways, shipping, fulfillment, and marketing/promotions.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify and other apps and channels that we use for sales, payment getaways, shipping, fulfillment, and marketing/promotions.

Customer support information

• Examples of Personal Information collected: name, billing address, shipping address, phone number, order reference number, order tracking number
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify and other apps and channels that we use for sales, payment getaways, shipping, fulfillment, and marketing/promotions.

Newsletter

You can subscribe to The Adventure newsletter and choose to be informed at regular intervals of the promotional news and offers available on the Website, affiliated shops, and those of our commercial partners.

You have the opportunity at any time to unsubscribe by clicking on the link provided for this purpose at the end of each newsletter or by reaching us through Facebook (https://www.facebook.com/adventurebagsph/) or Instagram (https://www.instagram.com/adventurebagsph/).

The information that you provide when setting up your account or making a purchase from the online store may include your name, email address, contact number, delivery address, billing address, and payment information. Please note that we will not be storing your payment information. This will be done via a third-party payments company. If you register to hold an account with us, you will also have a unique password which enables you to access your account.

Where permitted by law, we may combine this information we receive from other sources, including from social media websites, with the information you give to us and information we collect about you. We may use this information and the combined information for learning more about your preferences as our customer, for enhancing your user experience on our websites, and for providing you with information, content and offerings tailored to your needs. In addition, we use cookies as explained below.

Where collection of personal data is necessary for us to carry out the purposes listed above, we will make it clear that we will not be able to carry out those purposes without provision of the information.

 Your data may be shared across The Adventure affiliates. We may likewise share your contact information with specific third parties for purposes of order fulfilment.

OPTING OUT FROM DIRECT MARKETING

We, and selected third parties, may use the information you give us on our website for direct marketing purposes to provide updates, newsletters, events, or other communications that we think may interest you.

Where required by law, your prior consent will be obtained before sending direct marketing. In any event, we will offer you the option to unsubscribe on every communication sent.

If you do not wish to receive marketing information from us, you can click on the relevant Unsubscribe button or reach us through Facebook (https://www.facebook.com/adventurebagsph/) or Instagram (https://www.instagram.com/adventurebagsph/),  and let us know.

PASSING ON YOU PERSONAL DATA TO THIRD PARTIES

We may disclose your personal data to:

Any member of our group, which means our subsidiaries; our ultimate holding company; its subsidiaries; and certain of our business partners which help us in providing your order, delivering your goods, taking your payment and analysing your use of the website in order to improve the website's efficiency;

Other third parties (i.e. advisers, service providers, suppliers) may use your personal data to send you information and marketing materials about their products and services. However, we will only pass your personal data on to such third parties if you have ticked an "Opt-in" box to indicate that you wish to receive such information.

We may share, transfer or disclose your personal data to any actual successor to our business.

YOUR RIGHTS

It is up to you to decide how we can use and handle your personal data. In order to contact us to make such a request or to let us know that you no longer want your personal details to be held by us where you have previously consented to us using your details in accordance with this privacy policy (or for any other query related to the use of your personal data), please  reach out to our Facebook (https://www.facebook.com/adventurebagsph/) or Instagram (https://www.instagram.com/adventurebagsph/). You can access the personal information we hold about you via your account to obtain a copy of it and to correct, amend, or delete information that is inaccurate.

It is your responsibility to ensure that you submit true, accurate and complete information on your account and keep it up to date. You may also update your personal information by contacting us through the contact details provided below. Please make sure to include your name, username, and order number or email address in your initial correspondence; this helps us protect the details and preferences on your account from unauthorized access.

DATA SECURITY

We take data security seriously and have safeguards (including internal procedures and policies) in place to ensure data security is maintained to a high standard. We also use all efforts reasonably necessary to be sure that third parties who work with us to make this website and its contents available to you and to fulfil your orders and requests, agree to protect personal information that they must access in order to serve our website and its visitors. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We will take all reasonable steps to ensure the secure treatment of your personal data. In particular, we will take appropriate security measures to protect your personal data against loss or misuse and we will use strict procedures and security features in order to prevent unauthorized access. All the data collected by us is stored on a secure server.

Where you have a password, which enables you to access our website, you are responsible for keeping this password secure and confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our site; any transmission is at your own risk. Once we have received your personal data, we will treat it in accordance with our security procedures.

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

REPORTING AND ANALYTICS

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

LOCATION AND TRANSFER OF YOUR PERSONAL DATA

We hold your personal data in our Google Cloud Platform account which are very secure. Such data may be transferred and stored at another destination. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this privacy policy.

LINKS TO OTHER WEBSITES

We may offer links to third party websites. However, we are not responsible for the content or information collection policies of third party websites. If you visit a third party website, we advise you to review their privacy policy. We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to the third-party websites.

 DATA RETENTION

We will not retain your information for longer than is necessary for our business purposes or for legal requirements. However, please be advised that we may retain some information after you have closed your account with us, for instance, if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.

 CHANGES TO OUR PRIVACY POLICY

We reserve the right to make changes to this website and the terms of this privacy policy by placing a notification of such changes on the website’s homepage. You are bound by such revisions once you have consented to such changes or, where permitted by law, such notification has been placed on the website’s homepage and you continue to use the website. If you do not accept any such changes, you should stop using the website and notify us by writing to us at the email address below. You should periodically visit this page to review the current terms of this privacy policy.

 CONTACTING US

This website is maintained by Specialty Lifestyle Concepts, Inc. If you have any questions, queries, or complaints about our privacy policy or how we use your personal data, please reach our Facebook (https://www.facebook.com/adventurebagsph/) or Instagram (https://www.instagram.com/adventurebagsph/)